{"id":16497,"date":"2023-11-14T13:07:07","date_gmt":"2023-11-14T20:07:07","guid":{"rendered":"https:\/\/mobilityitems.com\/?page_id=16497"},"modified":"2023-11-14T13:19:33","modified_gmt":"2023-11-14T20:19:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/mobilityitems.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n
Additional non-returnable items:<\/p>\n\n\n\n
To initiate your return, please call us at 951-790-2841 or send un an email at support@mobilityitems.com. One of our support staff will provide you with instructions on how to return your item and how long the refund process will take.<\/p>\n\n\n\n
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n
<\/p>\n\n\n\n
Common reasons items are not approved for a refund:<\/p>\n\n\n\n
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n
To return your product, you should mail your product to: the address provided by our support staff.<\/p>\n\n\n\n
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless we shipped you the wrong item. If we provide you with a return label, the cost of shipping will be deducted from your refund.<\/p>\n\n\n\n
Depending on where you live, the time it may take for your returned product to reach us may vary.<\/p>\n\n\n\n
All returns must be shipped using a trackable shipping service to ensure it was shipped and delivered.<\/p>\n\n\n\n
A 15% restocking fee will be deducted from the refund for all items being returned unless it was a manufacturing defect or the wrong item was sent.<\/p>\n\n\n\n
Contact us at support@mobilityitems.com for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"
Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/mobilityitems.com\/wp-json\/wp\/v2\/pages\/16497"}],"collection":[{"href":"https:\/\/mobilityitems.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mobilityitems.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mobilityitems.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mobilityitems.com\/wp-json\/wp\/v2\/comments?post=16497"}],"version-history":[{"count":2,"href":"https:\/\/mobilityitems.com\/wp-json\/wp\/v2\/pages\/16497\/revisions"}],"predecessor-version":[{"id":16584,"href":"https:\/\/mobilityitems.com\/wp-json\/wp\/v2\/pages\/16497\/revisions\/16584"}],"wp:attachment":[{"href":"https:\/\/mobilityitems.com\/wp-json\/wp\/v2\/media?parent=16497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}